DesignBuilder Software Ltd

qualifieddiscovery score 55

Qualified prospect. DesignBuilder is a UK-based B2B software company (11-50 employees) offering a self-serve 30-day trial with no live chat widget installed.

DesignBuilder Software Ltd develops advanced building performance simulation software that enables engineers, architects, and energy assessors to assess environmental performance, energy efficiency, and building compliance.

Engineering & Architectural Simulation Software · United Kingdom · en · 11-50 · Google Tag Manager, Google Analytics

Signals (3)

no chat widgetconfidence 1.00
“Chat widget present: no chat widget detected.”e1 · crawl:technologies
self serve ctaconfidence 0.95
“Get Started with DesignBuilder for Free Find out for yourself why so many companies and universities choose DesignBuilder Free 30 Day Trial”e2 · https://designbuilder.co.uk/
has knowledge baseconfidence 1.00
“Support Desk Knowledge base Hardware Requirements”e3 · https://designbuilder.co.uk/

Pain hypotheses

Users evaluating complex simulation software may abandon trials without real-time conversational assistance or guided onboarding.
e2
Support operations rely heavily on manual support ticketing for technical inquiries, which can slow response times for trial users and prospective buyers.
e4

Personalization hooks

Noticed your release of DesignBuilder v2025.1 and Climate Analytics to streamline building performance analysis workflows.
e5
Impressed by how DesignBuilder integrates full performance modeling from BIM imports for BREEAM and LEED certification standards.
e6

Contacts

personDave Cocking — Managing Director· About page
personAndy Tindale — Chairman & Founder· About page
personLuis Sousa — Support Manager· About page
role_email[email protected]· Homepage
role_email[email protected]· Homepage
phone+44 (0) 1453 755500· Homepage

Email sequence (3)

Step 1
e1 e2 e3draft
Will send to [email protected] · verified personal email · greeting: Dave
30-day trial questions for DesignBuilder
Hi Dave, Saw that DesignBuilder offers a 30-day free trial for engineers evaluating building performance simulation software, supported by your online knowledge base. When prospective users evaluate complex modeling tools, immediate answers to questions about hardware requirements or simulation features can keep trial momentum going. EasyChatWidget automatically trains on your existing website and documentation to answer visitor questions 24/7 and qualify leads. Would you be open to seeing how an automated chat widget could assist prospective trial users on your site? Best,
Lint clean — length, links, phrasing, and citations all pass.

All evidence (6)

“Chat widget present: no chat widget detected.”e1 · crawl:technologies
“Get Started with DesignBuilder for Free Find out for yourself why so many companies and universities choose DesignBuilder Free 30 Day Trial”e2 · https://designbuilder.co.uk/
“Support Desk Knowledge base Hardware Requirements”e3 · https://designbuilder.co.uk/
“If you require technical assistance, please submit a ticket on our support desk explaining your question so that one of our technical team can assist you.”e4 · https://designbuilder.co.uk/about-us/contact
“DesignBuilder v2025.1 is released! Webinar: What’s New in DesignBuilder v2025.1 DesignBuilder Climate Analytics is released”e5 · https://designbuilder.co.uk/
“Models either imported from BIM, or built quickly within DesignBuilder, provide fully-integrated performance analysis including energy and comfort, HVAC, daylighting, cost, design optimisation”e6 · https://designbuilder.co.uk/about-us