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HC Info provides LAMPS, a cloud-based SaaS platform for building water quality management plans, Legionella compliance data benchmarking, and certified online training.
Environmental Compliance Software · United States · en · 2-10 · WordPress, Google Tag Manager, Google Analytics
no chat widgetconfidence 1.00
“Chat widget present: no chat widget detected.”e1 · crawl:technologies
self serve ctaconfidence 0.80
“Our e-commerce is all automated. You can purchase any LAMPS product directly from the LAMPS purchase page .”e2 · https://hcinfo.com/
Managing water safety compliance and Legionella risk across multiple facilities using static spreadsheets or binders is error-prone and hard to defend during audits.
e3Facility teams struggle to keep up with stringent, evolving water compliance standards (ASHRAE 188/514, AAMI ST108, CMS) with tight budgets and limited pathogen expertise.
e4Impressive to see HC Info donate over 10% of net operating revenue to non-profits supporting vulnerable communities since launching LAMPS in 2016.
e5Noticed your evolution from Matt Freije founding HC Info in 1995 as a consulting firm to fully transitioning into a pure SaaS model with over 16,000 users.
e6Automating visitor questions on LAMPS
Hi Matt, I saw that LAMPS allows customers to purchase products directly through your automated e-commerce page. When prospective buyers evaluate water compliance plans or training modules, having immediate answers to questions directly on the page helps streamline that self-serve checkout. EasyChatWidget trains directly on your existing website content to answer visitor questions 24/7 and qualify inbound leads. Would you be open to seeing how an automated widget looks using your published content? Best,
Step 2 · +3d
“Chat widget present: no chat widget detected.”e1 · crawl:technologies
“Our e-commerce is all automated. You can purchase any LAMPS product directly from the LAMPS purchase page .”e2 · https://hcinfo.com/
“Truly healthy buildings need a comprehensive water management program, rather than a static document, to control Legionella and other pathogens in the building.”e3 · https://hcinfo.com/
“We understand you want to promote wellness for the people in your buildings but your hands and budget are full.”e4 · https://hcinfo.com/
“Since LAMPS was released in 2016, we have had the privilege of donating more than 10% of our net operating revenue to non-profit organizations that help the poor or vulnerable”e5 · https://hcinfo.com/about/
“After the 2016 release of LAMPS , the number of users grew so rapidly that HC Info phased out of consulting to focus on supporting the software application.”e6 · https://hcinfo.com/about/
Compliance questions and accuracy
Hi Matt, Given the technical nature of water safety management and Legionella guidelines, automated tools need to stay strictly accurate. EasyChatWidget is trained exclusively on what you have already published on your site, keeping responses grounded in your verified information. When a visitor has a complex scenario that requires your team's direct pathogen expertise, it collects their contact details so you can follow up directly. Would it make sense to test how it handles typical visitor inquiries? Best,
Step 3 · +3d
Supporting LAMPS users
Hi Matt, Seeing how HC Info transitioned from consulting to scaling LAMPS as a dedicated SaaS platform, supporting web visitors efficiently at scale seems key to that model. If automated website Q&A isn't on your radar for LAMPS right now, should I close your file for now? Best,