Jitbit

qualifieddiscovery score 60

Qualified prospect. Jitbit is a UK-based small self-serve SaaS provider offering help desk software without an active website chat widget, perfectly matching the target profile.

Jitbit provides email-first help desk software and IT ticketing systems offered as both cloud-hosted SaaS and self-hosted on-premises solutions.

Customer Support & IT Ticketing Software · GB · en · 2-10 · Google Tag Manager

Signals (3)

no chat widgetconfidence 1.00
“Chat widget present: no chat widget detected.”e1 · crawl:technologies
self serve ctaconfidence 1.00
“Start Free Trial Explore SaaS or on-premises”e2 · https://www.jitbit.com/
has knowledge baseconfidence 1.00
“Documentation”e3 · https://www.jitbit.com/

Pain hypotheses

Support teams face time-consuming repetitive inquiries and need automated replies and ticket assignments.
e4

Personalization hooks

Congratulations on getting the Jitbit Helpdesk Bot certified and live in the Microsoft Teams Store for two-way ticket management.
e5
Impressive milestone maintaining a 100% self-funded, profitable software company since 2005 without external investors.
e6

Contacts

role_email[email protected]· /company/
phone+1 (646) 397-7708· /company/
personAlex Yumashev — Founder and CEO· /company/
personMax Al Farakh — Co-founder· /company/
personLucie Shkonda — Head of Customer Success· /company/
personArt Dashinski — Chief Design Officer· /company/
personRobbie Richards — Head of marketing· /company/

Email sequence (0)

No drafts yet

Drafts appear once the run's email stage has processed this company.

All evidence (6)

“Chat widget present: no chat widget detected.”e1 · crawl:technologies
“Start Free Trial Explore SaaS or on-premises”e2 · https://www.jitbit.com/
“Documentation”e3 · https://www.jitbit.com/
“Automate the repetitive parts of customer support. And save a heap of time in the process.”e4 · https://www.jitbit.com/
“Our new Microsoft Teams app just passed Microsoft's certification and is live in the Teams Store: Jitbit Helpdesk Bot .”e5 · https://www.jitbit.com/news/jitbit-helpdesk-bot-microsoft-teams-store/
“Founded in 2005, we're a profitable, private company with no outside investors.”e6 · https://www.jitbit.com/company/