Deskpro

skippeddiscovery score 55

Disqualified — not a prospect. With over 75 global employees and offices in both Austin and London, Deskpro exceeds the target small business size limit of 1-50 employees. No emails are generated for this lead and sending is disabled.

Deskpro is an omnichannel help desk and ticketing platform offering AI-assisted response, smart routing, and flexible cloud or self-hosted deployment options for IT, HR, and customer support teams.

Help Desk Software / SaaS · US · en · 75+ · Google Tag Manager, HubSpot, Cloudflare, HAProxy, Google Analytics, AdRoll, Casale Media, PubMatic, Meta Pixel

Signals (3)

no chat widgetconfidence 1.00
“Chat widget present: no chat widget detected.”e1 · crawl:technologies
has knowledge baseconfidence 1.00
“Help Center”e2 · https://www.deskpro.com/
self serve ctaconfidence 0.60
“Book a Demo Try for Free”e3 · https://www.deskpro.com/product/microsoft-teams

Pain hypotheses

Managing high ticket volume and repeat inquiries across multiple disconnected support touchpoints.
e4
Complying with strict security, regional, or private infrastructure requirements when deploying AI-driven ticketing software.
e5

Personalization hooks

Deskpro has been operating for 25 years since 2001 with over 75 global employees and dual hubs in Austin and London.
e6
Deskpro provides deep Microsoft Teams integration, allowing tickets to be created and managed directly inside Teams chats and channels.
e7

Contacts

personBrad Murdoch — CEO· About page
personChristopher Nadeau — Co-Founder & CTO· About page
personRami Legha — CFO· About page
personHannah Scott — VP of Sales & Customer Success· About page
personChris Coughlan — VP of Product & Customer Experience· About page
personVeronica Dominicis — Head of Marketing· About page
socialhttps://www.linkedin.com/company/deskpro/· JSON-LD
socialhttps://x.com/deskpro· JSON-LD

Email sequence (0)

No drafts yet

Drafts appear once the run's email stage has processed this company.

All evidence (7)

“Chat widget present: no chat widget detected.”e1 · crawl:technologies
“Help Center”e2 · https://www.deskpro.com/
“Book a Demo Try for Free”e3 · https://www.deskpro.com/product/microsoft-teams
“Fewer repeat questions. Faster answers for everyone. Build a knowledge base your agents and customers can both use.”e4 · https://www.deskpro.com/
“Full infrastructure control to meet specific data and compliance requirements (on-premise, VPC, regional cloud, or sovereign cloud). Includes Private AI”e5 · https://www.deskpro.com/
“2001 Year Founded 30,000+ Users & Agents 150+ Countries Served 75+ Global Employees”e6 · https://www.deskpro.com/about
“Deskpro brings your help desk into Microsoft Teams, letting staff raise, manage, and track support issues without breaking their workflow.”e7 · https://www.deskpro.com/product/microsoft-teams