Front

skippeddiscovery score 55

Disqualified — not a prospect. Front exceeds the user's small business size limit (targeting 1-50 employees, ICP max 200) with over 300 employees and $100M ARR. No emails are generated for this lead and sending is disabled.

Front is a customer operations platform that combines client communication, ticketing, automation, and AI into a centralized system for customer-first teams.

Software / Customer Service SaaS · United States · en · 251-500 · Next.js, Google Tag Manager, HubSpot, Google Analytics

Signals (3)

no chat widgetconfidence 1.00
“Chat widget present: no chat widget detected.”e1 · crawl:technologies
self serve ctaconfidence 1.00
“Request demo Start free trial”e2 · https://front.com/
has knowledge baseconfidence 1.00
“Knowledge base Stop answering déjà vu”e3 · https://front.com/

Pain hypotheses

Teams experience cross-team coordination bottlenecks and scattered context when managing complex customer issues across disconnected tools.
e4
Traditional AI support tools fail to resolve multi-step complex workflows, forcing human agents to spend significant time fixing AI errors.
e5

Personalization hooks

Congrats on surpassing $100M ARR in 2025 and supporting over 9,300 businesses worldwide.
e6
Noticed Dan O'Connell's leadership as CEO guiding the team past $100M ARR following Mathilde Collin's transition to Executive Chair.
e7

Contacts

role_email[email protected]· /pricing
personDan O'Connell — Chief Executive Officer· About page
personLaurent Perrin — Chief Technology Officer & Co-founder· About page
personMeredith Finn — Chief Finance and Operations Officer· About page
personDavid Slater — Chief Marketing Officer· About page
personMike Kane — Chief Revenue Officer· About page
personArjen Mackaaij — Chief People Officer· About page
personMathilde Collin — Executive Chair & Co-founder· About page

Email sequence (0)

No drafts yet

Drafts appear once the run's email stage has processed this company.

All evidence (7)

“Chat widget present: no chat widget detected.”e1 · crawl:technologies
“Request demo Start free trial”e2 · https://front.com/
“Knowledge base Stop answering déjà vu”e3 · https://front.com/
“Scattered tools mean incomplete context and customers who have to repeat themselves”e4 · https://front.com/
“Other AI tools can only handle simple FAQs, not real-world, complex requests”e5 · https://front.com/
“9,300+ businesses worldwide 300+ team members across 5 offices 130+ integrations connecting systems $100M ARR Surpassed in 2025”e6 · https://front.com/about
“Dan O'Connell is CEO of Front. Since joining in 2024, he has guided the company past $100M ARR.”e7 · https://front.com/about