FMI Works

qualifieddiscovery score 75

Qualified prospect. FMI Works is an Australian B2B SaaS company with an active Help Centre and no live chat widget, making it a strong fit for an AI chat solution to handle support and inquiries 24/7.

FMI Works provides cloud-based facilities management software across Australia and New Zealand, centralising work orders, asset management, contractor compliance, and preventive maintenance.

Facilities Management Software · Australia · en · unknown · Webflow, Google Tag Manager, HubSpot

Signals (2)

no chat widgetconfidence 1.00
“Chat widget present: no chat widget detected.”e1 · crawl:technologies
has knowledge baseconfidence 1.00
“Help Centre”e2 · https://www.fmiworks.com/

Pain hypotheses

Managing multi-site facilities requires continuous preparation for audits, accreditation, and compliance across contractors and assets.
e3
Standard customer support is restricted to business hours (Monday-Friday 8am-5pm Melbourne time), which could slow responses to routine user inquiries outside normal hours.
e4

Personalization hooks

Following FMI Works' acquisition by Terem Capital in 2024, focusing on AI-native development and platform architecture upgrades.
e5
Managing over 5,800 buildings and 1.85M+ work orders across Australia and New Zealand.
e6

Contacts

phone+61 3 9602 2255· About page
socialhttps://www.linkedin.com/company/fmiworks· JSON-LD
socialhttps://twitter.com/fmiworks· JSON-LD
socialhttps://www.facebook.com/fmiworks· JSON-LD

Email sequence (3)

Step 1
e2 e4 e6draft
No verified email found — no contact on the site. Sending is blocked.
24/7 inquiry support for FMI Works
Hi there, With FMI Works managing over 5,800 buildings across Australia and New Zealand, routine visitor questions likely arise outside standard business hours. EasyChatWidget automatically trains on your published Help Centre content to answer visitor questions and qualify inbound leads 24/7, without requiring code to set up. Would you be open to exploring how this handles routine questions using your existing documentation? Best,
Lint clean — length, links, phrasing, and citations all pass.
Step 2 · +3d
e2

All evidence (6)

“Chat widget present: no chat widget detected.”e1 · crawl:technologies
“Help Centre”e2 · https://www.fmiworks.com/
“Stay continuously compliant with automated tracking, scheduled reminders and centralised documentation - so your team is always prepared for regulatory audits”e3 · https://www.fmiworks.com/
“The Support Services are available during Business Hours only, except for Priority1 Incidents, for which Support Services are available outside of Business Hours.”e4 · https://www.fmiworks.com/support-services-guide
“In 2024, FMI Works was acquired by Terem Capital, supporting the next stage of growth, technology development and long-term customer value.”e5 · https://www.fmiworks.com/about
“5,800+ Buildings Managed 1.85M+ Work Orders Sent”e6 · https://www.fmiworks.com/