Stonly

skippeddiscovery score 55

Disqualified — not a prospect. While Stonly is a self-serve SaaS product without a live chat widget, its team size (51-200 employees) exceeds the target limit of 1-50 employees. No emails are generated for this lead and sending is disabled.

Stonly is a knowledge management and customer service platform that enables companies to create interactive step-by-step guides, self-serve knowledge bases, and AI-powered support workflows.

Customer Service Software · en · 51-200 · Google Tag Manager, Calendly

Signals (3)

no chat widgetconfidence 1.00
“Chat widget present: no chat widget detected.”e1 · crawl:technologies
self serve ctaconfidence 0.80
“Get Started”e2 · https://stonly.com/use-cases/contact-form
has knowledge baseconfidence 1.00
“Resource Library Templates Help Center Blog”e3 · https://stonly.com/

Pain hypotheses

Support agents struggle to resolve complex processes quickly, leading to longer resolution and onboarding times.
e4
High support ticket volumes overwhelming support teams when users cannot effectively self-solve issues.
e5

Personalization hooks

Saw how Devialet was able to deflect 90% of expected tickets during a major software update using Stonly.
e6
Noticed the founding team led by Alexis Fogel, Kris Dąbrowski, and David Rostan expanding Stonly's interactive knowledge platform.
e7

Contacts

personAlexis Fogel — Co-Founder & CEO· About page
personKris Dąbrowski — Co-Founder & Head of Product· About page
personDavid Rostan — Co-Founder & Head of Revenue· About page

Email sequence (0)

No drafts yet

Drafts appear once the run's email stage has processed this company.

All evidence (7)

“Chat widget present: no chat widget detected.”e1 · crawl:technologies
“Get Started”e2 · https://stonly.com/use-cases/contact-form
“Resource Library Templates Help Center Blog”e3 · https://stonly.com/
““Stonly simplifies our complex processes with step-by-step knowledge right where agents need it.””e4 · https://stonly.com/
“80 % Decrease in support tickets”e5 · https://stonly.com/
“Devialet Deflected 90% of Expected Tickets During a Major Software Update”e6 · https://stonly.com/
“Alexis Fogel Co-Founder & CEO”e7 · https://stonly.com/about