CommunityWFM

skippeddiscovery score 70

Disqualified — not a prospect. CommunityWFM sells enterprise workforce management software and managed services and has been acquired by RingCentral, placing it outside the targeted small-business self-serve PLG SaaS ICP. No emails are generated for this lead and sending is disabled.

CommunityWFM provides cloud-based workforce management (WFM) software and managed services designed to automate forecasting, scheduling, and intraday management for contact centers.

Software / Workforce Management · United States · en · unknown · Google Tag Manager, Google Analytics

Signals (1)

no chat widgetconfidence 1.00
“Chat widget present: no chat widget detected.”e1 · crawl:technologies

Pain hypotheses

Contact centers face resource limitations and high onboarding/training overhead when managing complex forecasting and scheduling in-house.
e2

Personalization hooks

Congratulations on the recent acquisition by RingCentral to expand their AI RingCX portfolio.
e3
Noticed your Community Everywhere mobile app allowing agents to submit PTO requests and receive over/under-time shift alerts in real time.
e4

Contacts

phone(877) 668-6870· Homepage
phone(585) 598-0004· Contact page

Email sequence (0)

No drafts yet

Drafts appear once the run's email stage has processed this company.

All evidence (4)

“Chat widget present: no chat widget detected.”e1 · crawl:technologies
“CommunityWFM Managed Services are ideal for first time adopters and any contact center that is faced with the challenge of limited resources and budgets.”e2 · https://www.communitywfm.com/managed-services
“RingCentral Acquires CommunityWFM to Expand AI RingCX Portfolio”e3 · https://www.communitywfm.com/
“Supervisors and WFM professionals can push out over and under-time notifications to all agents on the app so they can respond right away.”e4 · https://www.communitywfm.com/