KB Support

qualifieddiscovery score 65

Qualified prospect. KB Support sells a self-serve WordPress helpdesk plugin and maintains extensive documentation without an active live chat widget, making it a strong fit for automated chat deflection.

KB Support develops an all-in-one customer support helpdesk, ticketing, and knowledge base plugin for WordPress websites.

Software / WordPress Plugins · en-US · unknown · WordPress, Google Tag Manager

Signals (3)

no chat widgetconfidence 1.00
“Chat widget present: no chat widget detected.”e1 · crawl:technologies
self serve ctaconfidence 0.95
“Free Download”e2 · https://kb-support.com/
has knowledge baseconfidence 0.90
“Docs”e3 · https://kb-support.com/

Pain hypotheses

Support operations rely heavily on asynchronous email routing and tickets rather than real-time deflection or live chat.
e4

Personalization hooks

KB Support is now part of the LOGON product family while continuing to support WordPress store integrations.
e5
The plugin natively integrates with eCommerce engines like WooCommerce and Easy Digital Downloads for automated ticket creation.
e6

Contacts

role_email[email protected]· Homepage
formhttps://kb-support.com/contact/· Contact page

Email sequence (0)

No drafts yet

Drafts appear once the run's email stage has processed this company.

All evidence (6)

“Chat widget present: no chat widget detected.”e1 · crawl:technologies
“Free Download”e2 · https://kb-support.com/
“Docs”e3 · https://kb-support.com/
“For new and existing support requests, please send us an email .”e4 · https://kb-support.com/
“KBS is now a LOGON product.”e5 · https://kb-support.com/
“Easily connect with WooCommerce and Easy Digital Downloads to streamline customer support.”e6 · https://kb-support.com/