Stocksmith

qualifieddiscovery score 55

Qualified prospect. Stocksmith is an Australian PLG SaaS company with 2-10 employees offering self-serve free trials and public documentation without an active live chat widget.

Stocksmith (formerly Craftybase) provides inventory, costing, and batch manufacturing management software designed for small-batch product businesses.

Software / Inventory Management · AU · en-US · 2-10 · Google Tag Manager, Ruby on Rails

Signals (3)

no chat widgetconfidence 0.90
“Chat widget present: no chat widget detected.”e1 · crawl:technologies
self serve ctaconfidence 1.00
“Start my free 14-day trial →”e2 · https://stocksmith.io/
has knowledge baseconfidence 0.95
“Browse help docs”e3 · https://stocksmith.io/contact/

Pain hypotheses

Small-batch manufacturers struggle with inaccurate costing and inventory tracking when managing production across multiple channels using disconnected spreadsheets.
e4

Personalization hooks

Referencing their brand evolution and rebranding from Craftybase to Stocksmith while maintaining a 100% bootstrapped operation based in Newcastle, Australia.
e5

Contacts

personNicole Pascoe — Co-Founder — Product & Customer· About page
personNathan Hawes — Co-Founder — Engineering· About page
role_email[email protected]· Contact page
role_email[email protected]· Contact page

Email sequence (3)

Step 1
e1 e2 e3draft
Will send to [email protected] · verified role email · greeting: Nicole
trial visitors on Stocksmith
Hi Nicole, I noticed Stocksmith guides visitors directly toward a 14-day free trial, but there is no chat on the site for prospective users who have quick questions before signing up. EasyChatWidget automatically trains on your existing website content and help docs to answer visitor questions 24/7 and qualify leads without adding manual support work. Would you be open to seeing how it works on your site? Best,
Lint clean — length, links, phrasing, and citations all pass.
Step 2 · +3d
e3

All evidence (6)

“Chat widget present: no chat widget detected.”e1 · crawl:technologies
“Start my free 14-day trial →”e2 · https://stocksmith.io/
“Browse help docs”e3 · https://stocksmith.io/contact/
“You're running production, managing suppliers, selling on multiple channels — and tracking all of it in a spreadsheet that stopped working three growth spurts ago.”e4 · https://stocksmith.io/
“Craftybase → Stocksmith · Same team, same software — just a new name. You're in the right place.”e5 · https://stocksmith.io/
“A small, bootstrapped team based in Newcastle, Australia.”e6 · https://stocksmith.io/about/